Merger Information for CapFed® Customers

Important Notice -

Planned Service Interruptions April 12 - 15, 2019

During the weekend of Friday, April 12 until the morning of Monday, April 15, Capitol Federal will undergo system updates to complete the merger of Capital City Bank with Capitol Federal, causing the following planned service interruptions:

• On Friday, April 12, Mobile Banking will be unavailable to all customers beginning at 2:00pm.

• On Friday, April 12, Online Banking will be unavailable to all customers beginning at 8:00pm. 

• Both Mobile Banking and Online Banking will be available again for all customers at 8:00am Monday, April 15.

• On Saturday, April 13, all Capitol Federal® branches will be open, but with limited service capabilities.

• On Sunday, April 14, all branches will be closed, including In-Store branches.

• All ATMs will be available as normal throughout the weekend.


Given our reduced functionality during the merger weekend, we strongly recommend you have all bank transactions, including IRA and tax documents finalized by 6:00pm Friday, April 12. 

Thank you for your cooperation and patience.


Please continue to use your regular CapFed® branches. Branch hours will remain the same. The process to combine our systems and operations with Capital City Bank’s is expected to occur in mid-April, at which time you will be able to utilize the entire Capitol Federal® and former Capital City Bank branch network. Effective 9/1/2018, all ATMs associated with Capitol Federal and Capital City will be surcharge-free for all customers.  Please note that Capital City Bank ATMs do not accept deposits.  Visit www.capcitybank.com to find the additional ATMs now available to you.

We are excited to announce Trust Services are now available from Capitol Federal. The available services include Trust, Estate and Trust Settlement, Custodial Accounts, and Investment Management Accounts.  If you are interested in these services, visit www.capcitybank.com or call 785-274-5600. 

We are equally excited to offer Commercial Banking and Commercial Loans at Capitol Federal.  Business owners interested in commercial loans, SBA loans and business banking accounts can visit www.capcitybank.com or call 785-274-5600.

Stay updated with the most current merger-related information. Visit the Merger Resource Center and our social media, including Facebook and Twitter.

Return to Merger Resource Center

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